Other Stir Pro FAQs
Can a Client see my other Clients?
Nope! Only you can see your Client Roster.
How can I tell if my Client’s bank account has disconnected from Stir?
You can tell a Client’s bank account has disconnected by clicking on their name from the Clients tab. A screen will show your Client’s information, including the bank account they linked. Next to the account will be an indication of whether the account is connected or not. A disconnected account will show either an
What can my Clients do on Stir?
Clients can send and receive Invoices and create Splits. They can also revoke access to a Manager and cancel Splits and Invoices set up on their behalf.
What notifications are sent to my Clients when I set up Splits on their behalf?
When you set up Splits on behalf of your Client, they receive notifications as the Split owner – as if they set it up themselves.
Why hasn't the Split I set up between me and my Client run yet?
There are three common reasons that your Split hasn't run yet:
- Your Client's bank account is disconnected from Stir.
- YouTube has not paid them yet.
- Your Client has not yet received the corresponding revenue (i.e. they have not cashed out of their account / AdSense earnings have not been paid out yet).
If you have any questions, feel free to contact us at email@example.com