Other Stir Pro FAQs
Can a Client see my other Clients?
Nope! Only you can see your Client Roster.
How can I tell if my Client’s bank account has disconnected from Stir?
You can tell a Client’s bank account has disconnected by clicking on their name from the Clients tab. A screen will show your Client’s information, including the bank account they linked. Next to the account will be an indication of whether the account is connected or not. A disconnected account will show either an Inactive or Disconnected status
What can my Clients do on Stir?
Clients can send and receive Invoices and create Splits. They can also revoke access to a Manager and cancel Splits and Invoices set up on their behalf.
What notifications are sent to my Clients when I set up Splits on their behalf?
When you set up Splits on behalf of your Client, they receive notifications as the Split owner – as if they set it up themselves.
Why hasn't the Split I set up between me and my Client run yet?
There are three common reasons that your Split hasn't run yet:
- Your Client's bank account is disconnected from Stir.
- YouTube has not paid them yet.
- Your Client has not yet received the corresponding revenue (i.e. they have not cashed out of their account / AdSense earnings have not been paid out yet).
If you have any questions, feel free to contact us at support@usestir.com