There are a few reasons your Split may not have processed yet.
- Revenue hasn’t hit the Split owner’s bank account yet. Splits pay out participants when money hits a Split owner's bank account.
- The Split owner’s bank account has been disconnected from Stir.
- There are insufficient funds in the Split owner’s bank account.
For example, on OnlyFans, the Split owner needs to cash out their wallet. For YouTube, this means the Split can't run until the 21st of the month after YouTube has paid out AdSense earnings.
A Split Owner can see if their bank account is disconnected on the Banks and Cards tab in Settings. If a bank account is disconnected, we will send the owner a notification and let the members of the Split know that their Split might be delayed.
A Split can only run if there is enough balance in the Split owner's bank account to pay collaborators.
If you have any questions, feel free to contact us at firstname.lastname@example.org.